ze666 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how ze666 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "the Player") who access or use the ze666 website at https://ze666.io, including all associated services such as casino games, sports betting, live dealer tables, and account management tools.

ze666 is committed to handling your personal data responsibly, transparently, and securely. We recognise that players across Bangladesh place significant trust in us when they share their personal and financial information, and we take that responsibility seriously. This Policy has been written in plain English so that you can clearly understand what data we hold about you and what choices you have.

By registering an account, making a deposit, or otherwise using the ze666 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must stop using the ze666 platform immediately.

ze666 is an online entertainment platform operating the website https://ze666.io, offering casino games, live dealer tables, slots, and sports betting services including cricket, football, and kabaddi markets to players in Bangladesh. The ze666 platform is operated and maintained by the ze666 team, and all enquiries regarding data privacy should be directed to the contact details provided in Section 15 of this Policy.

ze666 acts as the data controller in relation to the personal data collected through the ze666 platform. As data controller, ze666 determines the purposes and means by which personal data is processed. Where ze666 engages third-party service providers to process data on its behalf, those parties act as data processors subject to contractual obligations that require them to process data only on ze666's instructions and to maintain appropriate security standards.

ze666 collects personal data across several categories depending on how you interact with the platform. The table below summarises the main categories of data we collect and provides examples of specific data points within each category.

ze666 collects personal data through the following channels and mechanisms:

Direct Interactions

You provide data directly to ze666 when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, play a casino game, contact customer support, respond to a survey, or update your account profile. This is the primary source of identity, contact, financial, and communication data.

Automated Technologies

When you visit the ze666 website, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This data is collected every time you access the platform and is used to maintain platform security, personalise your experience, and analyse platform performance. See Section 8 for full details on cookies.

Third-Party Payment Processors

When you complete a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a bank or card network, ze666 receives confirmation data from those payment processors confirming that the transaction was initiated, its value in ৳, and the payment reference. ze666 does not receive or store full bKash PINs, card CVV numbers, or full card numbers — these are handled exclusively by the relevant payment processor.

Game Studio Providers

Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may provide ze666 with aggregated or session-level gaming data relating to your use of their games on the ze666 platform. This data is used for game performance monitoring, dispute resolution, and responsible gaming analysis.

ze666 uses your personal data for clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The following table sets out our primary data use purposes:

• Account Management: To create, maintain, and administer your ze666 account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Transaction Processing: To process deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and bank or card channels, and to maintain accurate records of your transaction history.
• KYC Compliance: To verify your identity, age (21+), and address as required under our Know Your Customer programme, and to comply with anti-money laundering obligations.
• Platform Delivery: To provide access to casino games, live dealer tables, slot machines, cricket betting, and other ze666 services, and to personalise your gaming experience based on your usage history.
• Customer Support: To respond to your queries, complaints, and requests via live chat and email, and to maintain records of support interactions for quality assurance purposes.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account registration, bonus abuse, and other prohibited conduct as defined in the ze666 Terms & Conditions.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, to enforce deposit limits, session timers, and self-exclusion periods you have set, and to provide you with responsible gaming information and tools.
• Marketing Communications: To send you promotional offers, bonus notifications, and product updates via email or SMS, where you have opted in to receive such communications.
• Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall performance and design of the ze666 platform.
• Legal Obligations: To comply with applicable legal and regulatory obligations, including responding to lawful requests from law enforcement authorities.

ze666 processes your personal data on the following legal bases, depending on the specific purpose of processing:

• Contractual Necessity: Processing that is necessary to perform our contract with you — for example, operating your account, processing your deposits and withdrawals, and providing access to games. Without this processing, ze666 cannot provide its services to you.
• Legitimate Interests: Processing carried out for ze666's legitimate business interests where those interests are not overridden by your rights — for example, fraud prevention, platform security monitoring, and improving platform performance through usage analytics.
• Legal Obligation: Processing that is required in order for ze666 to comply with a legal obligation — for example, conducting KYC identity checks, retaining transaction records for anti-money laundering purposes, and responding to lawful requests from law enforcement bodies.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of marketing communications. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

ze666 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose of sharing.

Payment Processors

When you make a deposit or withdrawal, ze666 shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, or Mastercard — to facilitate the transaction. These providers process your financial data under their own privacy policies and security frameworks.

Game Studio Providers

In order to deliver casino games and live dealer experiences on the ze666 platform, we share a session token and player identifier with our game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios do not receive your full identity data or financial data — only the session-level information required to launch and operate the game.

IT and Security Service Providers

ze666 uses trusted third-party providers for server infrastructure, content delivery, cybersecurity monitoring, and fraud detection services. These providers access personal data only to the extent necessary to perform their contractually defined services and are prohibited from using the data for any other purpose.

Legal and Regulatory Disclosure

ze666 may disclose personal data to law enforcement authorities, government agencies, or courts where required to do so by applicable law, in response to a valid legal order, or where ze666 reasonably believes disclosure is necessary to prevent criminal activity or protect the safety of players or third parties.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of ze666's assets, your personal data may be transferred as part of that transaction. ze666 will provide reasonable notice before your personal data is transferred and becomes subject to a different privacy policy.

ze666 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site performance, and deliver a personalised experience. A cookie is a small text file placed on your device by the ze666 website when you visit.

Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the ze666 platform to function. They enable core features such as account login sessions, security token management, and load balancing. These cookies cannot be disabled without preventing use of the platform.
• Functional Cookies: These cookies remember your preferences such as language settings, game display options, and deposit method preferences, enabling a smoother experience on return visits.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how players navigate the ze666 website — which pages are visited most frequently, how long sessions last, and where users drop off — to help ze666 improve platform design and performance.
• Marketing Cookies: Where you have consented, these cookies track your browsing behaviour across sessions to enable ze666 to deliver more relevant promotional communications. You may withdraw consent to marketing cookies at any time via your browser settings or account dashboard.

Managing Cookies

Most modern browsers allow you to control cookie settings including blocking all cookies, blocking third-party cookies only, or deleting cookies already placed on your device. Please note that disabling strictly necessary cookies will prevent you from logging in to your ze666 account and using core platform features. Detailed browser-specific instructions for managing cookies are available in your browser's help documentation.

ze666 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

• Account Data (identity, contact): Retained for the duration of your active account plus a minimum of five years following account closure, in line with anti-money laundering record-keeping requirements.
• Transaction and Financial Records: Retained for a minimum of five years from the date of the relevant transaction, in accordance with financial record-keeping obligations.
• KYC Documentation: Retained for a minimum of five years from the date of submission or the date of account closure, whichever is later.
• Gaming Activity Logs: Retained for up to five years for dispute resolution, responsible gaming analysis, and fraud investigation purposes.
• Support Communication Records: Retained for up to three years from the date of the most recent communication in a support thread.
• Marketing Consent Records: Retained for as long as you hold an active account and for up to three years following account closure, as evidence of consent.
• Technical and Usage Data (logs, IP addresses): Retained for up to 12 months from the date of collection for security and fraud prevention purposes, then deleted or anonymised.

When personal data is no longer required, ze666 securely deletes or anonymises it in accordance with our internal data disposal procedures. Where data has been shared with third-party processors, ze666 requires those processors to apply equivalent deletion standards.

ze666 respects your rights in relation to your personal data. The following rights are available to you as a ze666 player:

To exercise any of the above rights, please contact ze666 support at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. ze666 will acknowledge your request within 24 hours and will provide a substantive response within 30 days. In complex cases, this period may be extended by a further 30 days, with notification provided to you.

Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where ze666 is required by law to retain the relevant data, such as transaction records retained for anti-money laundering compliance. ze666 will explain any applicable limitations at the time of responding to your request.

ze666 implements a comprehensive set of technical and organisational security measures to protect your personal and financial data against unauthorised access, loss, destruction, or alteration. Our security framework includes:

• 256-Bit SSL Encryption: All data transmitted between your browser or mobile device and ze666 servers is encrypted using 256-bit SSL/TLS protocols. This applies to account login sessions, deposit and withdrawal requests, KYC document uploads, and all other data exchanges.
• Secure Server Infrastructure: ze666 servers are hosted in secure data centres with physical access controls, redundant power supplies, and continuous environmental monitoring.
• Access Controls: Access to personal data within ze666 is restricted on a strict need-to-know basis. Internal team members with access to player data are subject to confidentiality obligations and receive regular data protection training.
• Password Hashing: Player account passwords are stored using one-way cryptographic hashing algorithms. ze666 does not store passwords in plain text and cannot retrieve your password — only reset it through a verified process.
• Fraud Detection Systems: Automated systems monitor player accounts and transactions for signs of fraud, money laundering, multiple account abuse, and other suspicious activity on a continuous basis.
• Penetration Testing: ze666 conducts periodic security assessments and penetration tests to identify and remediate vulnerabilities in the platform's technical infrastructure.

While ze666 takes all reasonable precautions to protect your data, no digital platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights and freedoms, ze666 will notify affected players without undue delay and take immediate remedial action.

ze666 strictly prohibits use of the platform by anyone under the age of 21. ze666 does not knowingly collect or process personal data from individuals under 21 years of age. The 21+ age restriction is enforced through our mandatory KYC identity verification process, which requires all players to confirm their age and identity before depositing or playing.

If ze666 becomes aware that personal data has been collected from a player under the age of 21, that account will be immediately closed, any funds will be handled in accordance with our responsible gaming policies, and all related personal data will be deleted as promptly as possible in accordance with applicable legal requirements.

If you are a parent or guardian and you believe that a minor in your care has accessed or registered a ze666 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

The ze666 platform may contain references to third-party payment services such as bKash, Nagad, Rocket, and Upay, as well as game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Where interaction with these third-party services involves leaving the ze666 platform or entering data directly into a third-party interface, ze666 is not responsible for the privacy practices of those third parties.

Each third-party service operates under its own privacy policy and data protection framework. ze666 encourages you to review the privacy policies of any third-party services you interact with in connection with your use of the ze666 platform. ze666 has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party services.

ze666 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will:

• Update the "Effective Date" at the top of this document to reflect the date of the most recent revision.
• Display a prominent notice on the ze666 homepage or within your account dashboard informing you that the Privacy Policy has been updated.
• Where required by applicable law or where changes are particularly significant, notify you directly via the email address registered to your account.

Your continued use of the ze666 platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you must close your ze666 account and cease using the platform. We encourage you to review this Policy periodically so that you remain informed about how ze666 protects your data.

Minor, non-material changes such as corrections to typographical errors, clarifications of existing language that do not alter the substantive meaning, or updates to contact details may be made without specific notice, although the Effective Date will still be updated accordingly.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ze666 processes your personal data, please contact our support team using the details below. All data privacy enquiries are handled by a dedicated team and will receive a response within 24 hours.

ze666 serves players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. All support communications are conducted in English. Please note that email addresses and support contact details must be used as plain text references only — do not attempt to initiate financial transactions or account changes via email.

This Privacy Policy was last reviewed and approved on 1 January 2026. All provisions of this Policy are effective as of that date and apply to all personal data processed by ze666 from that date forward, including data collected prior to that date that remains held by ze666.